Before any repair is carried out, a diagnosis will be performed. A diagnostic fee applies. You will be informed of the estimated repair cost before work begins.
Repair work only commences after your explicit approval of the quote. You have the right to decline the repair, in which case only the diagnostic fee is due.
If the repair is unsuccessful, no repair costs will be charged. The diagnostic fee remains applicable.
All completed repairs carry a 3-month warranty on the specific fault repaired. This warranty does not cover new damage, liquid damage, or faults unrelated to the original repair.
We are not responsible for data loss during repairs. We strongly recommend backing up your data before handing in your device.
Devices not collected within 90 days after notification of completion may be disposed of or sold to cover outstanding costs.