The Priority Diagnostic service allows your device to be moved to the front of the queue for faster diagnosis and turnaround.
A one-time priority surcharge of âŦ45 applies. This fee is in addition to the standard diagnostic fee and is non-refundable once the priority slot has been allocated.
Priority diagnostic aims to begin diagnosis within 1 business day of device intake, subject to availability and current workload.
While we make every effort to prioritise your device, the priority service does not guarantee a specific completion time. Complex faults may require additional time regardless of priority status.
The priority fee must be paid before or at intake. Accepted payment methods: cash, Tikkie, or bank transfer.