Privacy Policy

Last updated: June 2026

At Laptop Repair Shop Enschede, we respect your privacy and are committed to protecting your personal information.

Information We Collect

We may collect the following information when you contact us or submit a repair request:

  • Name
  • Email address
  • Phone number
  • Device information
  • Repair details
  • Communication records

How We Use Your Information

We use your information to:

  • Process repair requests
  • Communicate about repairs and quotations
  • Provide insurance assessment reports
  • Send invoices and repair updates
  • Improve our services

Device Data

During diagnostics or repair, we may have access to data stored on your device.

We do not access, copy or share personal files unless required for testing purposes or specifically requested by the customer.

Customers are advised to make a backup of important data before submitting a device for repair.

Sharing Information

We do not sell, rent or share your personal information with third parties unless required by law or necessary to complete a repair service.

Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss or misuse.

Data Retention

We retain customer information only for as long as necessary to provide our services, comply with legal obligations and maintain service records.

Your Rights

You may request access to, correction of or deletion of your personal information by contacting us.

Contact

If you have questions regarding this Privacy Policy, please contact:

Laptop Repair Shop Enschede

Email: info@laptoprepairshop.nl

Phone: +31 6 4911 7518