At Laptop Repair Shop Enschede, we strive to provide the highest quality repairs. Please read our refund policy carefully.
The diagnostic fee is non-refundable once the diagnosis has been completed. This fee covers the time and expertise required to identify the fault in your device.
If a repair is unsuccessful, you will not be charged for the repair itself (no cure, no pay). However, the diagnostic fee remains due.
If a repaired fault recurs within the 3-month warranty period, we will repair it free of charge. This does not apply to new or unrelated faults.
Ordered parts that have already been installed cannot be refunded. If a part is ordered at your request and the repair is subsequently cancelled, the cost of the part may still be charged.
For questions about our refund policy, please contact us at info@laptoprepairshop.nl or call +31 6 4911 7518.